It's Not About AI! It's About What Your Business Needs Right Now.
When I talk with local business owners, the conversation usually sounds like this:
“I’m drowning in manual work.”
“My team is stretched thin.”
“Our data is all over the place.”
“I’m not even sure if AI applies to my business.”
“I just want things to run smoother.”
And here’s the truth:
Not every business needs AI. Every business needs more efficiency.​
Some businesses benefit from AI right away. Others simply need cleaner processes, simpler tools, or better-organized data.​
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We help small and mid-sized businesses figure out what they really need. Creating clarity during the discovery process then design and implementation of practical solutions, whether it be AI, Automation, or Data Analysis. The result: less manual work, more time saved, and a smoother operation so you can serve your customers even better.
Choose Your Path
Maybe You Need AI
If you want smarter decisions, predictive insights, or tools that lighten your team’s workload, AI can help automate tasks, enhance customer engagement, and identify opportunities you can’t see manually.
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Examples: * Auto-written emails * Smart follow-ups * AI customer insights * AI assistants to reduce admin
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Maybe You Just Need Workflow Automation
Most businesses don’t need full AI, they just need to eliminate manual, repetitive tasks.
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Examples: * Quote automation * Lead routing * Appointment reminders * Internal processes that run automatically
Maybe You Need Better Data Analysis
Before AI can help you, your data needs to be clean, organized, and easy to understand. For many businesses, this is the real starting point. Clear analysis turns scattered information into insights that show what’s working, what’s not, and where to focus next.
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Examples: * Clean dashboards * Streamlined spreadsheets * Organized customer info
* Consistent reporting
A Lincoln Park Neighbor You Can Talk to, Not a Tech Salesperson
​I’m not here to push AI for the sake of hype.
I’m here to help local businesses build systems that make life easier.
Whether you run a restaurant, retail shop, consulting firm, fitness studio, real estate office, or professional service, you deserve solutions that fit the way YOU work.
​If you want to talk face-to-face:
Let’s meet for coffee in Lincoln Park: Philz, Yaya Mas (Shh! Hidden breakfast gem), La Colombe, or your favorite spot. My treat.
How it Works
Zero Pressure. Just Clarity on Your Next Best Step.
Schedule a Coffee or Call
We'll talk about your business
We'll Identify what you need
AI? Automation? Better data? Or maybe all three?
You get a simple action plan.
Clear, practical steps you can act on, whether we work together or not.
Not Sure Where to Start, Start Here
An Experienced Partner Who Makes Technology Simple
I built Pivotal Pathways after spending more than 15 years helping companies use technology the right way. It started from my early years at IBM, to leading business development & training at a Big Data startup, to a decade working with one of the industry’s top ERP platforms.
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Those experiences taught me something simple: most small to medium size businesses don’t need complexity, what they need is data they can trust, practical processes, and technology that actually fits how they operate.
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Today, I help local Chicago businesses do exactly that through AI, Automation, and Data Analysis. And since I live right here in Lincoln Park, you’ll probably see me occasionally working from a neighborhood coffee shop or out on a run if it’s early enough.
